Troubleshooting Guide

1. Can’t Log In?

Double-check your email & password.
Reset your password using the “Forgot Password” link.
Clear your browser cache or try a different browser.
Still stuck? Contact support.

2. Course Video Not Playing

Check your internet connection (minimum 5 Mbps).
Refresh the page or switch to another browser.
Disable ad-blockers/extensions.
Try in Incognito/Private mode.

3. Certificate Not Visible

Ensure you have completed all course modules & quizzes.
Some courses require instructor approval—check notifications.
If still missing, contact support with your course details.

NXT SKILLS Learning is a next-gen education platform offering live and recorded courses across tech and professional domains. From students to working professionals, we help learners across India build real skills, earn certificates, and advance their careers with flexible, affordable learning.